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Company Name: The Aspen Hill Club
Award Level: Bronze
Industry Category: Retailers
Industry Name: Recreation Facilities
Promotional Objective:
  • Award Year: 1998
    Promotion Amount: Less than $10
    Distributor: IMPRINT, Inc.
    Objective: To generate interest and inquiry from potential new members.
    Strategy Execution: Silver Spring, Maryland’s Aspen Hill Club decided that the best way to increase membership was to give it away…at least for a complimentary week. After identifying 300 pre-qualified tennis players in a 15-mile radius, Aspen Hill sent a strong call-to-action to potential members in the form of a promotional package that told them, “The ball is in your court.” An eye-catching mailer contained a custom imprinted tennis ball and personalized, one-week membership card that encouraged recipients to call for a membership appointment. The club hoped the promotion would generate a 12 to 15 percent inquiry and appointment rate.
    Results: Club management reported an initial 25 percent success rate, and anticipated an even greater response further into the program

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